Hospitality
For owners who have the property but not the operation. We put in the standards, staff and systems to run a hotel, guest house or serviced apartment block — and keep the building side maintained by our own FM and HVAC teams.
07Division 07 of 09
Delivered by
AW Realtors (Pakistan), supported by the Group's FM and HVAC divisions
What this division covers
The scope of our hospitality work
Hotel and serviced-accommodation management and consultancy backed by dedicated facility operations.
Management
- Hotel Management & Consultancy
- Guest House Management
- Serviced Apartments
- Corporate & Staff Accommodation
- Pre-Opening & Setup Support
Operations
- Front Office & Reservation Systems
- Housekeeping & Laundry Standards
- Staffing, Rostering & Training
- Procurement & Inventory Control
- Occupancy & Revenue Reporting
Commercial & Guest Experience
- Rate & Package Structuring
- Online Listing & Channel Management
- Corporate & Long-Stay Contracts
- Guest Feedback & Review Handling
- Service Standard Audits
Property & Facility
- HVAC & MEP Upkeep
- Deep Cleaning & Pest Control
- Fire & Life Safety Compliance
- Refurbishment & Room Upgrades
- Energy & Utility Cost Control
Working with us
Who it suits, what you get, how it's contracted
The three questions every enquiry starts with — answered before you call.
Who it's for
- Owners of hotels and guest houses without an operating team
- Apartment and building owners converting to serviced accommodation
- Corporates needing managed staff or executive accommodation
- Investors developing a hospitality asset from scratch
- Owners of several small properties who want one operating standard
What you receive
- Written SOPs for front office, housekeeping and F&B
- Staffing plan, recruitment and training programme
- Monthly occupancy, revenue and cost reporting
- Preventive maintenance schedule for hospitality assets
- Guest service standards with audit and mystery-check results
How we engage
- Management contract — we operate the property for a fee
- Pre-opening & advisory — concept, setup and launch, then handover
- Corporate accommodation agreement — rooms contracted per month
- Revenue share — our fee tied to occupancy and revenue performance
- Facility-only — we maintain the building, you run the hospitality